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Hardware Lock Stories - Page 6
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I am using a program that uses a hardware lock. It seems that it does not work well with zip drives, etc. I have blown 3 of them already and it seems that they come at the most inopportune moments.

B.W. - United States

 

I have a program with most options ($12,000 US) and am on the road alot, and feel uneasy having a bright pink dongle on my laptop saying "steal me -- break me".

D.E. - New Zealand

 

I have a program that came with one of those idiotic parallel port dongles. I would like to purchase a video capture device that I believe also attaches to the parallel printer port. With my initial program's dongle, an electronic documentation program dongle, the video capture device's dongle and a printer; I will need a support shelf to hold it all, not to mention the foot or more distance the PC will have to be away from the wall.

W.R. - United States

 

Please provide me with info on a dongle remover. I've had 2 dongle failures and my present one doesn't support a bi-directional parallel port.

D.W. - United States

 

I bought a program running under Windows 3.1 and it works only with a hardware key. I have had enough problems in the past with stolen or broken keys, that this time I would like a back-up solution.

J.G. - Quebec

 

I am a registered user of a program. As you are probably aware, a hardware dongle on the printer port (LPT1) is used for copy protection purposes. There are known problems with this form of copy protection particularly when attempting to use printers piggy backed to them in bi-directional mode. Even though I have attempted in the past to piggy back a standard epson style printer without much luck, I am keen to install a laser bi-directional printer and I am not in a position to buy another port (ie: no more slots in the PC).

M.S. - Australia

 

In my business, I use an administrative program which is secured by a dongle. I experience a lot problems originating from the communication between the program and the dongle. Since I can't get any help from the shop from which I bought the program, could you please inform me if you offer a solution to this program?

H.K. - Denmark

 

I am a registered owner of a Graphics package and I am frustrated with the inconvenience of the necessary hardware lock to operate my software. I am a real estate developer with offices in the States and overseas. I don't enjoy the necessity to carry the 'dongle' with me when I travel. Should I forget to pack it, it provides for more aggravation.

B.P. - United States

 

I have had many problems in getting my program to recognize the Security Block--sometimes it works fine and other times it does not. The software company finally sent me a new Block, after much negotiation and discussion.
It works intermittently. Their tech-support finally determined that the power on Parallel Port might not be enough to support the Block. They had me plug in a Printer to the back of the Block and print something. After this, the block worked, but it has been intermittent.
I removed the Block a few days ago to plug in a Zip Drive and none of the software could find the Block after this. I worked for two days on it and--through a stroke of luck - I was able to get it working again--but who knows for how long.

R.A. - United States

 

While employed as a scientist at Lawrence Berkeley National Laboratory, working on a high energy sub-atomic particle detector, I was given a legal new version of Meta Software's PSPICE, with dongle, for use to perform the duties required of me. Each person in our group had an HP computer running HPUX and Andataco's 386 PC Windows emulator to run the software needed to complete our few required administrative duties and publishing. PSPICE was installed to run with the Windows emulator, but failed to run due to the dongle's incompatiblity with the emulated parallel port, even though the port worked with the PC printer. Meta Software refused to help.

After spending a dozen spare-time hours manually configuring the port in every possible way, the dongle was made to operate, but only very slowly. Unfortunately, there was an approximate 60 second delay every time I clicked run, making the software so slow as to be unuseable. We could not possibly buy a PC until the next fiscal year. After weeks of searching, I was allowed to use a slow 386SX, after hours, in a basement laboratory. I suffered physically, professionally, personally, and much financial harm was done that year, because the software that had cost more than 10,000.00 dollars went under-used but desperately needed in our under-funded nascent research group. I knew nothing of SafeKey then, unfortunately.

M.W. - California

 

I strongly recommend the use of the SafeKey product to protect your investment in software and perhaps even to ensure the continued operation of your business dependent on specialized software. A good step to take before something goes wrong.

MLJ - BC, Canada

 

My trading of commodities and bonds has extended for over 15 years. For three Thousand dollars I purchased 4.0 Tradestation in the 90's and did all my research using that platform with emphasis on predictive correlation. Tradestation, when my block literally broke, refused to send me another block essentially destroying the usefullness of 10 years of research. SafeKey provided a means of working again. What they have done goes beyond money. It was a decade of my life that was dissapearing and Tradestation didn't give a damn. May God bless SafeKey and may others find hope through SafeKey's solutions.

MPA - Texas,USA

 

I had a security dongle with an intermittent problem, requiring me to place and remove several times before it would work. I worried that it would fail when I really needed it. SafeKey did a perfect job and emulated it in short order, even though they had not worked much with that particular security dongle. I’d use SafeKey again in a minute. Excellent service!

T.A. - USA

 

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