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Hardware Lock Stories - Page 4
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I am having trouble with a software that uses a parallel software key. The company that originally brought this product to market no longer exists. The company that currently owns the rights to the product says that they will not offer any support for this product, now or in the future.
My problem is that I've purchased a new PC to run this software and found it won't function. It seems not to recognize the presence of the parallel port key. The key has been verified as functional. (It works on my old 386).

K.L. - United States

 

My dog has destroyed my hardware copy protection key for my program. The software company will not replace them for any reason...Please HELP???

C.P. - United States

 

I think I have a dongle that has gone bad. The original software company that made the application software has gone belly up.

S.K. - California

 

We have some in house programs here that were created in 1990 in Basic. A gentleman that was here way back then protected them with a dongle. The bottom line is the gentleman has left probably 5 years ago and we have not needed the software in that time. Recently however a need has come up to use this software and we have not got any of the old software protection and the date has long expired.

D.D. - United States

 

I have a program that functions with a dongle. I had a real problem. Someone removed the dongle from the computer and the program would not function. It was very distressing, until I finally convinced the company and the dealer who sold me this program, that this happened. After agreeing to pay what I was asked to pay, I received another copy and a new dongle. I do not want this to recur.

J.G. - Quebec

 

I have a program which uses a dongle on the parallel port. I've never had a problem with this, but still worry that someday the dongle will go south just as I'm about to save a rush job prior to printing. Do you have software to defeat this?

S.G. - United States

 

My friend has a specific software. He has two hardware dongles that allow him to use the software. One of his dongles has gone bad. The company that sold him the software refuses to sell him a dongle -- they say that he must purchase the latest version and pay 1000$ a year for maintenance to get a new key. They won't even let him back pay maintenance for his old version. Besides that he doesn't like the new version as much as the old one he's already been using and customized to his needs.

V.W. - California

 

We are a contract evaluation and review lab and provide simulation, compliance and compatibility testing services to our client base consisting primarily of significantly sized businesses. The request before us has to do with the elimination of dongles without violation of the software vendors intent in employing these devices. The typical environment involves multiple high-end graphics applications on a single workstation. Daisy-chained dongles and a wide variety of printing and output requirements create system managers' nightmares.

G.G. - Arizona

 

I am a registered owner of my software and am having problems with the security block interfering with my Epson EPL 7000 printer. Also, I would like to be able to run my software on a laptop.

C.E. - Illinois

 

We need to protect ourselves from the possibility of these locks being lost or stolen. If either of these situations occurs - we have absolutely no backup plan.

S.M. - Arizona

 

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